New computer and the stress it causes
Jul. 27th, 2007 12:32 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
osodecanelaSo I came into the office Wed. morning and sat down to my computer. It booted right up, but I was greeted by a rather strange screen.
WTF?
If you divide a 17" screen in to quarters vertically, the 2nd quarter from the left was out. No desktop. There was desktop visible on either side of it, but where that quarter would be was nothing usable. The right half of that 1/4 was black, the left a combo of multicolored vertical lines in that 1/4's 2nd 1/4 and pure white for the left 1/4. If I opened a window, I could see that window on either side of the non-functional part of the screen. I shut down and rebooted; the only change being what was white was now yellow. Each time I've shut the computer down and restarted it, that section has been a different color. At the moment its now black.
Updated the Bios and reinstalled the printer driver to no avail, so I tried Dell tech support. Connected to a pleasant enough computer jockey names "Sunny", somewhere in Mumbai I was told after 10 minutes he could not help me as the reseller who sold me this machine on eBay never transferred the computer into my name. A friend who's a local computer geek is certain this is a hardware issue.
I'd been seriously thinking of upgrading towards the end of the year. It's now apparently the end of the year.
Spent 1/2 an hour perusing C/Net's reviews and decided on a new HP Pavilion dv9500 which they were kind enough to overnight. $1500 I had not planned to spend less than a week after buying my car, but well as my husband so aptly puts it, "They're just dead presidents."
When I got back from the funeral yesterday, both the new computer and my friend Patrick were waiting for me at my office. He took my machines both new and old to start the data transfer and program installation process, while I saw patients for the afternoon. I got to his place at 8:30pm - left for home 4 hours later.
I have a machine I can use once again. Will have to get an updated installation CD for Dragon 9 which will be snail-mailed to me. However, when I leave for Yearly Meeting on Sunday, where I must have a working computer as I am scribe for my committee, I will at least leave with a functional machine, albeit without the voice recognition software. Guess I will just have to type.
More on both the memorial, my five year-old and Yearly Meeting later.
WTF?
If you divide a 17" screen in to quarters vertically, the 2nd quarter from the left was out. No desktop. There was desktop visible on either side of it, but where that quarter would be was nothing usable. The right half of that 1/4 was black, the left a combo of multicolored vertical lines in that 1/4's 2nd 1/4 and pure white for the left 1/4. If I opened a window, I could see that window on either side of the non-functional part of the screen. I shut down and rebooted; the only change being what was white was now yellow. Each time I've shut the computer down and restarted it, that section has been a different color. At the moment its now black.
Updated the Bios and reinstalled the printer driver to no avail, so I tried Dell tech support. Connected to a pleasant enough computer jockey names "Sunny", somewhere in Mumbai I was told after 10 minutes he could not help me as the reseller who sold me this machine on eBay never transferred the computer into my name. A friend who's a local computer geek is certain this is a hardware issue.
I'd been seriously thinking of upgrading towards the end of the year. It's now apparently the end of the year.
Spent 1/2 an hour perusing C/Net's reviews and decided on a new HP Pavilion dv9500 which they were kind enough to overnight. $1500 I had not planned to spend less than a week after buying my car, but well as my husband so aptly puts it, "They're just dead presidents."
When I got back from the funeral yesterday, both the new computer and my friend Patrick were waiting for me at my office. He took my machines both new and old to start the data transfer and program installation process, while I saw patients for the afternoon. I got to his place at 8:30pm - left for home 4 hours later.
I have a machine I can use once again. Will have to get an updated installation CD for Dragon 9 which will be snail-mailed to me. However, when I leave for Yearly Meeting on Sunday, where I must have a working computer as I am scribe for my committee, I will at least leave with a functional machine, albeit without the voice recognition software. Guess I will just have to type.
More on both the memorial, my five year-old and Yearly Meeting later.
